OfficeLive - Not So Hot?

I've been setting up a new site using Microsoft's OfficeLive. Over the last few weeks I've been able to build a site that looks pretty hot. I got everything pretty much ready, then the crapola hit the fan. Suddenly stuff quit working. I couldn't access the Web design portion of the site. Got a message saying there were technical difficulties and to try again later.

I called support several times, and they were very helpful. At first. But they've had to reset my password each time so they could access my account to resolve various problems. Today I went in to finish up the Web site and kept getting an error message saying I couldn't access my Web site due to "technical problems." Finally I called support and they, once again, wanted to change the password. Suddenly we find we're locked out. "Too many incorrect logns" they tell me. Huh? I was logging in just fine to the OfficeLive. I just could not edit my site. The support people tell me I'm locked out for 24 hours. WTF? It was working fine except for that one area. Somehow they screwed the pooch. But they're telling me I can't do anything to my site for 24 hours. No recourse. Some insincere apologies. But they obviously dont give a damn.

This is great reason to stay away from the Big Guys offerings. They look great on the outside, but not so hot hen it comes to delivering service.

Disregard my article about OfficeLive. Shiny on the outside, rotten on the inside. Support is totally unconcered with the end user.