Well, I talked to someone today (and she actually admitted that she COULD talk to the escalation team) who tried yet again to reset my password. Ooops. It didn.t work. Again. But it did reset the 24-hour clock. So now I'm locked out for another day. I was basically told "don't touch anything and don't call us, we'll call you.
Later when I want to post to forums and blogs or do anything else that requires my Microsoft Live ID/Passport didn't work. So I hit speed dial and got Carrie. Sweet Christmas! She actaully got me logged in! Best of all, she admitted to me that a person from the escalation department was there and said she was going to march over there and see if he could expedite my case.
I'm afraid it may cost the poor girl her job, but if so she can come to work for me anytime. I think she actually gets it!
I still can't get to my Web site designer, and my site still doen't come up for m ost visitors, but at least now I can look at all my contacts. Almost all of which are now in triplicate. Some are entered five times or more. *sigh* Here's another long process I'll probably have to pay someone to handle.
And we'll see if I can still access my site by down's early light.
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